Workshops for teams and groups

Collaborative workshops

I run workshops with collaborators on how AI-assisted buying affects your business.

Late November 2026 · Details soon / express interest by email

Who does the machine buy from?

Can the buyer—or their agent—find your offer?

Sander Gansen & Matis Metsala

I am hosting this workshop with Matis Metsala to look at how buyers find your products through search, AI answers or purchasing agents. We will work through customer questions to see which facts buyers need to compare offers and how your team can avoid looking up the same information for every enquiry.

Email me to express interest

I will share the date, venue, programme and registration details once they are confirmed. Your email expresses interest only; it does not reserve a place or subscribe you to the newsletter.

Starting point

When customers use AI to find, compare and buy, your team needs to understand what information those tools use and which parts of the buying process may change. I run workshops with collaborators to examine these questions using participants’ businesses. We check how clearly the offer is explained, how reliable the product or service facts are and which changes would be worth making.

In workshops with Matis Metsala, I draw on product and business development, marketing and applied-AI work, including semantic search and commerce where software agents help with buying. Matis has worked in marketing since 1996, with longstanding experience of manufacturers and retailers. He contributes his understanding of customer behaviour, sales and cost-efficient distribution to the discussion.

Suitable situations

  • Company leaders and commercial teams want to understand how AI-assisted buying affects an existing product or service offer.
  • Manufacturers, retailers and service businesses need to discuss product data, discovery, sales or procurement together.
  • Your team or participant group can bring business examples and wants to decide on specific next actions.
  • You are looking for a group learning format. The separate business and AI workshop focuses on one company question.

Workshop topics

“Who does the machine buy from?” is one example programme. I agree the audience, collaborators and agenda with you for each engagement.

New buying methods and company information

What does a buying assistant need to understand our offer?

We examine changes in B2B and consumer buying, how buying assistants and agents work, and the product or service information they need. Participants check for missing or unclear company information and look at how to make it readable by software, including for chatbot answers and product recommendations.

Discoverability and accurate answers

Can buyers find our offer, and is the information about it correct?

We explain SEO, GEO and AEO through checks of search visibility and AI-generated answers. The trainers demonstrate checks on selected examples. Participants then use the same instructions on their own offers and identify changes needed in the website and underlying information.

Agents in sales and procurement

When is an existing tool enough, and when is a custom solution worth exploring?

We look at product ordering, service enquiries and bookings, comparing the requirements for existing tools and custom solutions. We examine wrong recommendations, stale information, data leakage and unwanted agent actions, then discuss permissions and which steps people should check or approve.

Costs and next actions

What should we do first, who should own it and what might it cost?

Example calculations cover data preparation, tools and development, ongoing use and maintenance, and staff time. We apply these to selected participant cases. Participants write down three next actions, each with a responsible person, deadline and estimated cost.

Example workshop agenda

  1. Agree the audience and collect examples

    I discuss the participants’ businesses and questions with the organiser so we can choose relevant examples in advance. The “Who does the machine buy from?” format uses three to four participant cases during the workshop.

  2. Examine buying changes and information needs

    In this example programme, we spend the first 45-minute block on new buying behaviour and the company data it requires. The next 45-minute block covers discoverability and demonstrations of checks that participants use on their own offers.

  3. Compare tools, controls and costs

    After a 20-minute break, a 45-minute block covers agents in sales and procurement, risks, permissions and human approval. We use example calculations to compare existing tools and custom solutions, including preparation, ongoing costs and employee time.

  4. Work through participant cases

    The final 45-minute block uses selected business cases to assess possible changes, risks and costs. Participants record three next actions with a responsible person, deadline and expected cost. We also discuss recurring questions and obstacles.

Checks and action planning

  • An understanding of how changing buying methods affect the company’s offer and business processes.
  • Guided checks of discoverability and the accuracy of information about participants’ offers.
  • Identification of product or service data to improve or make machine-readable.
  • A distinction between work the company can do itself and tasks for a web partner or developer.
  • An initial assessment of suitable agent uses, risks, controls and costs, including staff time.
  • In the example programme, a participant-created plan of three next actions with responsible people, deadlines and estimated costs.

Scope and working terms

  • We agree the audience, collaborators, agenda, format, fee and working arrangements for the programme. This is separate from the €2,000 focused business and AI workshop.
  • The example agenda has four 45-minute blocks and a 20-minute break, using three to four participant cases selected from advance information.
  • The programme covers examples, guided exercises and action planning. Building an agent, changing participants’ websites or completing implementation would require separate work.
  • Joint workshops are quoted separately. We agree any post-workshop materials and delivery dates for the particular engagement; there is no standard follow-up package.

Questions before you decide

Who is Matis Metsala, and what does he contribute?

Matis is an entrepreneur, sales and marketing leader, adviser and trainer who has worked with manufacturers and retailers. His roles include the Delfi launch team, Deal24 sales and marketing, Estonia country manager at Httpool Baltics and Baltic sales director at Adform. In our joint workshops, he focuses on customer needs and cost-efficient sales and distribution channels.

Is every workshop delivered with Matis?

No. I agree the collaborators and their involvement for each audience and agenda. The joint format described here combines my product, business and applied-AI experience with Matis’s sales, marketing and distribution experience.

Do participants work on their own companies?

Yes. In the example format, trainers demonstrate information and discoverability checks, and participants apply the instructions to their own offers. We choose three to four cases from advance information for shared discussion. This allows us to examine those cases in more detail, although we cannot give every business a full individual review.

Is the subject only relevant to online shops?

No. We cover manufacturers, retailers and service providers, B2B and consumer buying, product ordering, service enquiries and bookings. We examine the information customers or their buying assistants need and the actions they should be able to take.

Will the workshop implement the changes?

Implementation is separate. During the workshop, participants carry out guided checks, assess risks and costs, and decide on next actions. We help distinguish work they can do themselves from tasks for a web partner or developer.

How do we agree a workshop and its price?

Tell me about the audience, business questions and format in a 25-minute conversation. I can then propose a programme and confirm collaborators and working arrangements. The fee is quoted for that programme, separately from the one-question workshop.

Sander Gansen and Matis Metsala will host “Who does the machine buy from?” in late November 2026. More information is coming soon. Email Sander to express interest; tickets and confirmed places are not available yet.

Focused work over three weeks

Three-week product-to-market reset

For an established company with a product, offer or market question that needs focused work. I review one area, help make the agreed changes and prepare a 90-day continuation plan with your team.

Fee
€5,000 excluding VAT
Time and allocation
Three weeks · up to 50 hours
Explore the engagement

Leadership for one quarter

90-day interim product and business leadership

For an established company that needs a leader for a product, market entry or overall business direction. I contribute directly to the work, lead the team within an agreed mandate and prepare the handover.

Fee
€9,000/month excluding VAT
Time and allocation
90 days · three days / 24 hours per week
Explore the engagement

Preparation, workshop and written follow-up

Focused business and AI workshop

I research one company question beforehand, then work through the options with your team. You receive a recommendation, working material and the assumptions to check. The question can be about AI, a product application or a business decision.

Fee
€2,000 excluding VAT
Time and allocation
Up to four hours together · up to 12 hours total
Explore the engagement

Discuss this engagement

Tell me about the situation and the material you already have. We can use a 25-minute conversation to assess fit, scope and the people needed before you commit to the work.

Discuss the assignment · 25 minutes

Optional choices start off. Rejecting does not block the website, writing or booking links.